Terms of Service

These Terms of Service (the “Terms”) are a legal agreement between you and AnoLawg LLC (“AnoLawg,” “we,” or “us”). By creating an account, accessing, or using AnoLawg (the “Service”), you agree to these Terms. If you do not agree, do not use the Service.

If you are accepting on behalf of a law firm, organization, or other entity, you represent that you have authority to bind that entity, and “you” refers to that entity.

You are responsible for safeguarding your credentials and for all activity under your account. You must promptly notify us of any suspected unauthorized access at security@anolawg.com. You must be 18 or older to create an account.

AnoLawg supports multiple account types, each with distinct responsibilities: CRM users (law firms and their staff), independent attorneys, expert witnesses, clients, and internal webmasters. Your role-specific terms appear below.

You agree not to:

• Use the Service to violate any law, regulation, or third-party right.
• Upload content that is defamatory, harassing, infringing, malicious, or that you do not have the right to share.
• Attempt to probe, scan, reverse engineer, or disrupt the Service, or circumvent authentication, rate limits, or access controls.
• Use the Service to send unsolicited bulk messages, mine data for competitive products, or train machine-learning models on data you are not authorized to use.
• Impersonate any person or entity, including posing as licensed counsel if you are not, or representing expertise you do not hold.

We may suspend or terminate accounts that violate these rules. Egregious violations may be reported to law enforcement or regulators.

Paid tiers are billed in advance, monthly or annually as selected at signup. Unless stated otherwise:

• CRM firms:$20 per active user per month, billed to the firm’s admin. Adding or removing users during a billing period is prorated.
• Independent attorneys: $5 per month for verified listings with photo, badge, contact display, and unsanitized referrals.
• Expert witnesses: $15 per month for verified listings and the ability to receive referrals.
• Clients: free; assigned by their firm.

All fees are quoted in U.S. dollars, exclude applicable taxes, and are payable through the payment processor we designate. Failed payments may cause suspension of paid features after a grace period. After the grace path expires, normal CRM use may be blocked while limited billing recovery, reactivation, and export paths remain available for the applicable retention window.

Refunds. Monthly subscriptions are non-refundable except where required by law. Annual subscriptions may be refunded on a prorated basis within 14 days of renewal by emailing billing@anolawg.com. If we materially reduce functionality during a paid period, you may request a prorated refund for the remainder of that period.

Each firm is a “tenant.” The firm is the controller of matter data, contacts, activities, invoices, and all content its users upload. AnoLawg acts as a processor of that data under the firm’s instructions, subject to our Privacy Policy.

The firm is responsible for: (i) designating a firm administrator; (ii) controlling user provisioning, roles, and permissions; (iii) compliance with applicable rules of professional conduct, including duties of confidentiality, conflicts, advertising, and trust-account handling; and (iv) ensuring that clients invited to the portal have consented to receive communications through the Service.

AnoLawg is not a law firm, and use of the Service does not create an attorney-client relationship between you and AnoLawg.

Firm exports are provided in CSV-first, human-readable files where reasonably supported by the Service. Exports may exclude encrypted message bodies that AnoLawg cannot decrypt, external document storage files, external document inventories, raw internal database ids, and records outside AnoLawg-owned systems. AnoLawg does not guarantee that an export can be imported into another system or re-imported into AnoLawg.

Third-party imports, including Clio CSV exports, are best-effort tools for customer and support review. Imported data may require manual review for unmapped fields, unresolved relationships, unsupported records, duplicate candidates, or lossy source formats. AnoLawg does not guarantee a perfect import from any third-party product.

Independent attorneys and expert witnesses are listed in the AnoLawg directory subject to verification. You represent that:

• All credentials, bar numbers, licenses, specialties, jurisdictions, and publications you submit are accurate and currently active.
• You will promptly update your profile if your license status changes, including suspensions, reinstatements, or retirement.
• Content you publish on your profile (photo, bio, publications, availability) is yours to share and does not infringe any third party’s rights.
• Referrals received through the Service will be handled in conformance with your jurisdiction’s rules on referral fees and advertising.

We may unpublish, reverify, or remove listings that appear to be inaccurate, misleading, or out of compliance, at our sole discretion.

If you are a client, your access to the Service is provided by the law firm that represents you. The firm controls which matters, invoices, documents, and messages you can see. AnoLawg processes that information on the firm’s behalf; questions about your matter, your bill, or your attorney-client relationship are between you and your firm.

Your portal access is also governed by the Client Portal Terms, which cover client-specific account access, bill payment, document exchange, portal messaging, and portal limitations.

Do not use the client portal to send communications unrelated to your matter, to share third-party confidential information, or to circumvent instructions from your firm.

AnoLawg and its licensors own the Service, including software, design, trademarks, and documentation. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service during your subscription, strictly for your internal business or personal use.

You retain all rights to content you upload (“Customer Content”). You grant AnoLawg a worldwide, non-exclusive license to host, process, transmit, and make Customer Content available to your authorized users only as necessary to provide, secure, support, and maintain the Service, and to comply with legal process. We do not use firm or client Customer Content to train public AI models. Aggregated, de-identified usage data may be used to improve AnoLawg.

You may not copy, modify, distribute, sell, lease, or reverse engineer any portion of the Service, except to the extent such restrictions are prohibited by applicable law.

The Service is provided “as is” and “as available.” To the maximum extent permitted by law, AnoLawg disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty arising out of course of dealing or usage of trade.

AnoLawg does not provide legal advice, is not a substitute for professional judgment, and does not guarantee any legal outcome. Nothing in the Service is a solicitation to form an attorney-client relationship with AnoLawg.

Liability cap.To the maximum extent permitted by law, AnoLawg’s aggregate liability arising out of or relating to these Terms or the Service will not exceed the greater of (i) the fees you paid us in the twelve months before the event giving rise to the claim, or (ii) one hundred U.S. dollars. AnoLawg will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill, even if advised of the possibility.

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period, trial, or other paid access period. We may suspend or terminate your account for material breach of these Terms, non-payment after notice, or where required by law.

After access ends, the firm may enter a limited mode for up to 60 days where normal CRM work is blocked but self-service export, browser-based decrypted message export where available, billing recovery, and reactivation may remain available. Days 61 through 75 are a support-only buffer. After 75 days, firm data may be marked pending deletion and deleted automatically unless an internal support hold applies. Sections that by their nature should survive termination will do so.

Users who do not accept updated Platform Terms remain blocked from normal platform use. Cancellation or export requests in that state may be handled manually by support rather than through a self-service decline flow.

These Terms are governed by the laws of the State of Ohio, without regard to its conflict-of-laws principles. The exclusive venue for disputes arising out of or relating to these Terms or the Service is the state or federal courts located in Franklin County, Ohio, and you consent to personal jurisdiction there.

To the extent permitted by law, you and AnoLawg each waive any right to a jury trial and agree that disputes will be resolved on an individual basis, not as a class or representative action. Consumers who reside in jurisdictions where these provisions are unenforceable retain all rights the local law grants them.

We may update the Service and these Terms from time to time. If we make material changes, we will notify you by email or in-product notice at least 14 days before they take effect, except where immediate changes are required for security or by law. Continued use of the Service after the effective date constitutes acceptance. If you do not agree, stop using the Service before the effective date.